Booking with Glacial Lakes Rental is easy and convenient. You have three options:

1. Online Booking: Visit our website and use our secure online booking system
2. Phone Booking: Call our reservation line at (555) 123-GLACIAL
3. In-Person: Visit our rental center at Lakefront Drive, Glacial Bay

Safety is our top priority. Here are our requirements:

• Jet Skis: Minimum age 16 with valid ID, no experience required (training provided)
• Power Boats: Minimum age 18 with valid driver’s license
• Kayaks: Minimum age 12 (under 16 must be accompanied by an adult)

All participants receive mandatory safety training before departure. For first-time riders, we offer extended training sessions.

Our rental prices include:

• Full safety equipment (life jackets, helmets for jet skis)
• Comprehensive safety briefing and basic operation training
• Fuel for the duration of your rental
• Basic insurance coverage
• 24/7 on-water support
• All required permits and lake access fees

Additional costs: Optional add-ons like guided tours, photography packages, and extended training sessions.

We understand that plans can change and weather can be unpredictable:

Cancellation Policy:

• 48+ hours notice: Full refund
• 24-48 hours notice: 50% refund
• Less than 24 hours: No refund, but we offer rescheduling

Weather Policy:

If we cancel due to unsafe weather conditions (high winds, storms, etc.), you’ll receive:

• Full refund, or
• Option to reschedule at your convenience

We monitor weather conditions closely and will contact you if there are any concerns.

To ensure a comfortable and safe adventure, we recommend:

What to wear:

• Swimwear or quick-dry clothing
• Water shoes or sandals with straps (no flip-flops)
• Sunscreen (water-resistant, SPF 30+)
• Sunglasses with straps
• Hat or cap

What to bring:

• Valid photo ID
• Credit card for security deposit
• Waterproof phone case
• Towels and change of clothes
• Water bottle

We provide secure storage for your personal items while you’re on the water.

Yes! We love hosting groups and offer several package options:

Group Discounts (6+ people):

• 10% discount for groups of 6-10
• 15% discount for groups of 11-20
• Custom pricing for larger groups

Corporate/Team Building Packages:

• Half-day and full-day packages
• Team building activities and challenges
• Private instruction sessions
• Catering options available

Special Events: We also host bachelor/bachelorette parties, birthday celebrations, and family reunions. Contact our group sales team for custom quotes.

We maintain the highest safety standards in the industry:

Safety Equipment:

• US Coast Guard approved life jackets in all sizes
• Emergency communication devices on all watercraft
• First aid kits and emergency oxygen
• GPS tracking on all rentals

Emergency Procedures:

• 24/7 on-water patrol and support
• Direct communication with local coast guard
• Emergency tow services
• Weather monitoring system with alerts

Our Safety Record: We have maintained a 100% safety record for over 15 years with zero major incidents.

We take equipment maintenance very seriously:

Maintenance Schedule:

• Daily: Visual inspection and cleaning
• Weekly: Mechanical check and servicing
• Monthly: Comprehensive maintenance
• Annually: Full overhaul and certification

Fleet Renewal:

• We replace our entire fleet every 3 years
• Only current-year or previous-year models
• Regular upgrades with latest safety features

Quality Standards: All equipment meets or exceeds US Coast Guard and manufacturer specifications.